Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Warranty

  • Our team of professionals will do their best to respond to your assistance needs in about 1 hour. If, however, the issue you have come across demands some help from our Admin =Team,= we’ll address the ticket to the person in charge and will post a comment to let you know.

  • Top quality support service
  • Expert Customer Assistance Service

  • We will be online for you 24/7/365 to provide you with useful information and customer support as well as to help you with any trouble that you could possibly run into whilst dealing with your virtual server. We’ll support you with all installed in advance packages, like your Operating System, server management panel (in accordance with the VPS type) and the Online Control Panel created entirely by us.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that is provided free–of–charge with your virtual server, you can easily find an instructional Help zone, which incorporates all you should be informed on when running your websites and software packages. We have introduced a wide range of how–to articles and video guides that present the primary site maintenance duties in an easy–to–understand fashion.