Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center incorporated into our Online Control Panel. It features an ever–enlarging knowledge base with regularly asked questions and detailed instructional articles written by our capable help desk support team.

  • Top quality support service
  • How–To Video Clips

  • If you want to see how an action is completed or how a problem is fixed, rather than just reading about it, then check out our collection of instructional video tutorials. They address a variety of topics and will help you swiftly learn how to work with the Online Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 client care service and a 60–minute ticket response time guarantee. Our proficient support engineers will be online for you around the clock to reply to your enquiries and to take care of any problem that you may come across. Just open a tech support ticket from the Help section and we’ll respond in a jiffy.