Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support in a timely manner is our top priority, so we support each Linux cloud website hosting plans plan with a 1–hour ticket answer warranty. Once you present a ticket or post an email, our customer customer assistance crew will do their best to offer the most satisfactory answer to your issue and to give you information in a timely fashion.
A Top–quality Support Service
You could email us 24x7x365 with any question you’ve got associated with Shared Web Host’s solutions. We have professionals present continuously to deliver support anytime necessary. You could use the ticket system or drop a message whenever you want, alternatively you can pick–up the telephone or make use of the live chat within business hours.
An Intuitive Help Section
Shared Web Host’s Control Panel offers a detailed knowledge base which is built into all areas. In each area, you’ll find a Help control key which will load for you a group of step–by–step lessons on how to apply a certain element or accomplish a specific action. Also, we have generated educational clips so you’re able to get a better idea of the Control Panel’s interface.