A 99.9% Server Uptime
We’ve set up our cloud website hosting platform using reliable hardware and strongly customized software. Our administrators have installed a tweaked version of SELinux on each of our machines in order to ensure the highest level of security and reliability. We’ve installed several distributed denial–of–service protection tools along with powerful firewall software to make sure our internal network is impenetrable and secure.
Our Linux cloud website hosting plans packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on enterprise–class hardware elements manufactured by Juniper. On top of that, on every router, we’ve placed a firewall with an elaborate algorithm that will filter all dubious requests.
In this way, in all our data centers – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your money on the line, you can’t feel really secure. That’s the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or in case you wish to get a bit more powerful hosting solution, like a VPS web hosting plans or a Linux dedicated web hosting plans – you’ll get your money back in full, without any hidden fees or repayment taxes.
24/7 Technical Support
If you have ever had to wait for hours for a reply, you’re aware of how aggravating this can be, especially when your site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be available to you and they’ll get back to you in under 60 minutes. And the best thing is that their average support ticket response time is less than 20 minutes!